Shipping & Returns
We make shipping and returns effortless—learn how to send your designer pieces safely and what to expect if an item isn’t authenticated.
Shipping Policy
At BuyMyDesigner.com, we cover all shipping costs and insure your package end-to-end. Here’s how it works:
- Prepaid Label: After you submit your item details, we email you a prepaid, insured label—print and attach.
- Packaging: Use a sturdy box, wrap your item carefully, and include any original dust bags or boxes if available.
- Drop-Off: Bring your package to any carrier location (USPS, UPS, or FedEx) at your convenience.
- Tracking: You’ll receive an email with tracking information so you can monitor your shipment.
- Delivery Time: Most packages arrive at our facility within 2–5 business days.
If you have any questions about packaging or carrier options, email us at info@buymydesigner.com.
Returns Policy
Your confidence is our priority. If an item fails our authenticity check, here’s what happens:
- Full Return: We’ll return your item at our expense—no restocking fees or questions asked.
- Notification: You’ll receive an email explaining the outcome and return tracking details.
- Timeline: Returns are processed within 3 business days of authentication.
- Accepted Items: Once authenticated and accepted, all sales are final and non-returnable.
Please ensure your photos accurately represent your item’s condition to avoid delays.
Need assistance? Contact our support team at info@buymydesigner.com.